Report missing delivery or change status of a delivery

  1. Go to ‘Customer’ then ‘Deliveries’ in the deliveries menu choose the magazines which failed to deliver.
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  1. Once you have chosen the magazines, search for the customer in the list.
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  1. Go to actions and then “Change status” change to “Failed delivery” press save and the system will send it to the printer with a new magazine send out. Press “save” and you are done!
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