Report missing delivery or change status of a delivery

 

1. Go to ‘Customer’ then ‘Deliveries’ in the deliveries menu choose the magazines which failed to deliver.

1. Once you have chosen the magazines, search for the customer in the list.

1. Go to actions and then “Change status” change to “Failed delivery” press save and the system will send it to the printer with a new magazine send out. Press “save” and you are done!